SHIPPING POLICY
Last updated: September 17, 2026
tinseltree ships automotive wall displays and décor to customers in the United States and internationally.
SHIPPING ORIGIN
Orders are shipped from:
tinseltree
4404 New Hampshire Ave NW
Unit 3B
Washington, DC 20011
United States
DELIVERY ESTIMATES
United States:
Estimated delivery time is 5–7 days.
International:
Estimated delivery time is 10–13 days.
Delivery times are estimates and are not guaranteed delivery dates. Actual delivery times may vary because of the shipping carrier, customs processing, weather, holidays, or other circumstances outside our control.
ORDER PROCESSING
Products are generally kept in stock and are prepared for shipment after the order is successfully placed and payment has been confirmed.
SHIPPING COSTS
Any applicable shipping charges will be displayed at checkout before payment is completed.
TRACKING
When tracking information is available, it will be provided to the email address associated with your order after your order has been shipped.
If your tracking information shows that your package has been delivered but you cannot locate it, please contact the shipping carrier and then contact us at support@tinseltree.com.
CUSTOMS, DUTIES, AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Any such charges are the responsibility of the customer unless otherwise stated at checkout or required by applicable law.
tinseltree is not responsible for delays caused by customs authorities.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be shipped again.
DELIVERY DELAYS
Once an order has been handed over to the shipping carrier, delays may occur due to circumstances outside our control.
If your order has been significantly delayed, contact us at:
support@tinseltree.com
Please provide your order number and tracking information so that we can assist you.
CONTACT
tinseltree
4404 New Hampshire Ave NW
Unit 3B
Washington, DC 20011
United States
Email: support@tinseltree.com
Phone: +1 786 949 7508